Help & Support

We are here to help you get the most out of Pathshalaguru.

Need Immediate Assistance?

If you have urgent queries regarding your school's ERP system, accounts, or features, please reach out to our dedicated support team directly.

Email: official.pathshalaguru@gmail.com

Our support team usually responds within 24-48 business hours.

Account & Registration

How do I create a school account?

Simply sign up using our registration form or via Google Social Login. Ensure your email is verified to securely access the dashboard.

Can I delete my account or export data?

To maintain data integrity and security, direct account deletion or data exports are not available to users. Please contact support for any compliance-related data inquiries.

Payments & Billing

What payment methods do you accept?

All payments are securely processed via Razorpay. We support Credit/Debit cards, UPI, Wallets, and Net Banking.

Are payments refundable?

As stated in our Refund Policy, all payments made on Pathshalaguru (subscriptions, fees, etc.) are strictly non-refundable.

Technical Issues & Bugs

I found a bug, how do I report it?

Please send an email to official.pathshalaguru@gmail.com with a detailed description of the issue, screenshots (if any), and your school name. Our technical team will investigate and resolve it promptly.

Still have questions?

Can't find the answer you're looking for? Please chat to our friendly team.

Contact Support